Delivery policy
Ensuring Timely and Reliable Delivery of Services
Delivery Method
Our digital products are delivered electronically via email or through a secure download link provided upon purchase completion. Access instructions and necessary credentials, if applicable, will be communicated to you via the provided email address.
Delivery Timeframe
Digital products are typically delivered instantly or within [X hours/days] after the successful completion of the purchase. In some cases, delivery may require additional processing time, such as for customized or personalized digital solutions.
Confirmation of Delivery
A confirmation email will be sent to the email address provided during the purchase, containing details of your order and access instructions. Please ensure that the provided email address is accurate and accessible to receive important delivery notifications.
Access and Support
Should you encounter any difficulties accessing the digital product or have questions, our customer support team is available to assist you.Contact our support team at [email protected] for prompt assistance.
Non-Delivery or Delays
In rare cases, technical issues or unforeseen circumstances may cause delays in the delivery of our digital products. If you do not receive the product within the specified timeframe, please contact our support team for immediate resolution.
Resolution Process
Upon receiving your refund request, we will investigate the issue thoroughly. We may request additional information or work with you to resolve any problems before approving a refund.
Modifications to the Delivery Policy
VEZZUR reserves the right to modify or update this delivery policy at any time. Any changes will be applicable to future purchases made after the policy update. We strive to provide a seamless and efficient delivery process for all our digital products. If you have any questions or concerns regarding our delivery policy, please do not hesitate to reach out to our customer support team.